Never frozen meat? Do they butcher on-prem?
Our 5 Guys closed, after about 1 month. I've never been.
Our Burger King that closed had rude employees. One of them gave me a burger that had fallen on the floor. I rrfused the burger. She told me not to let the door hit my, um-‐backside‐-on the way out. I called to complain.
After the place was closed, she applied at my office. I went through the entire interview with her. Afterward,
She asked if she was hired. No. She brought in her own, pre-filled "application". I returned her "application", and showed her to the door. She remembered me just fine, and said all sorts of things.
If the customer floor area of the restaurant is sticky, dirty, or otherwise messy, I leave, and usually don't come back. I usually go to the restroom to clean my hands. If the restroom is nasty, ditto.